Transferring large files or moving data to a new phone should be fast and simple. EasyShare App is meant to do exactly that: share files quickly without using the internet. Most of the time, it works well. But if a transfer stops, the connection drops, or one device can’t find the other, things get frustrating.
This guide will take you through a step‑by‑step path to fix the most common problems. Follow these fixes in order, and you can finish your transfer smoothly.

Connection Issues: When Devices Can’t See Each Other
Most EasyShare issues happen because the two phones can’t find or connect to each other. Since EasyShare uses a local Wi‑Fi hotspot (Wi‑Fi Direct) instead of the internet, the issue is almost always the local settings.
Fix 1: The Essentials: Permissions and Proximity
For EasyShare to work, it needs access to your phone’s hardware so it can set up the local network link.
Grant All Necessary Permissions:
This is the most important first step. EasyShare needs permission to access Storage (to read/write files) and Location or Nearby Devices (so it can use Wi‑Fi or Bluetooth to find the other device). Without these permissions, the app can’t set up the peer‑to‑peer link. Go to Settings > Apps > EasyShare > Permissions, and make sure all needed permissions are turned on.
Check the Distance Limit:
Because the app uses its own Wi‑Fi signal, you can’t be too far apart. Stay within about 10 meters (≈33 feet). Make sure both devices are close.
Ensure Both Devices Have EasyShare Open:
The connection only works if both phones have the EasyShare app open and ready — one is sending and the other is receiving.
Fix 2: Resolving Wi‑Fi and Hotspot Conflicts
Sometimes your phone’s system interferes with the temporary hotspot that EasyShare sets up. The phone might prefer your regular Wi‑Fi instead of the new network.
Check Network Interference:
On the device having trouble, it helps to forget any nearby saved Wi‑Fi networks (for example, your home Wi‑Fi). This prevents the phone from automatically switching back to the “normal” Wi‑Fi and dropping the EasyShare hotspot (which often has no internet access).
Toggle Airplane Mode On and Off:
This is a fast way to reset all wireless settings. Turn Airplane Mode on for about 10 seconds, then switch it off. This often clears minor network glitches.
Re‑scan the QR Code / Re‑establish Connection:
If the devices can see each other but can’t connect, tap “Disconnect” and go through the connection steps again. Also, make sure no other file‑sharing apps (like SHAREit or Nearby Share) are running in the background. They might interfere.
Fix 3: Cross‑Platform (Android to iOS) Connection
Transferring between different operating systems (for example, Android → iOS) can bring extra hiccups.
Update Both EasyShare Apps:
Make sure both phones (Android and iOS) have the latest version of EasyShare from their app stores. Updates often fix compatibility problems.
Manual Connection to the Temporary Hotspot:
If scanning the QR code doesn’t work, try this: on the receiving device (often the Android phone), you’ll see the name of a temporary Wi‑Fi network and a password inside EasyShare. Manually go into the Wi‑Fi settings of the other device, connect to that network, then go back to EasyShare to continue the transfer.
Transfer Failures and Slow Speeds
If the two phones are connected but the transfer goes slowly or stops midway, the issue is usually about performance or file size/quantity.
Fix 4: Performance Interference
Power‑saving or battery‑optimization settings can block data transfer, making it slow or unstable.
Disable Battery Optimization / Power Saving Modes:
In your phone’s battery settings, remove EasyShare from any battery optimization or power‑saving list. These modes can stop the app’s background work or reduce CPU speed, causing the transfer to drop or stall.
Close Other Bandwidth‑Intensive Apps:
Make sure to close all other apps running in the background — especially apps that use Wi‑Fi or CPU heavily (video streaming, games, large downloads). This frees up more resources for EasyShare.
Fix 5: File‑Specific Issues
Sometimes the problem comes down to what you are trying to send.
Check File Size and Type:
If you are sending a very large file (say a 20 GB video) or thousands of very small files, the transfer may be more likely to fail or slow down.
Transfer Files in Smaller Batches:
If a large batch fails, split it into smaller groups (for example, 5–10 GB each) and send them one at a time. This reduces the chance that one hiccup will stop everything.
General App Stability and Updates
When none of the above fixes work, then one of the issues may be with the app itself — its installation, its data, or an update that you missed.
Fix 6: Clear Cache and Data
How to Clear Cache:
Clearing the app’s cache removes temporary files that might be corrupted and cause instability. You won’t lose your personal files (photos/videos) this way. Go to Settings > Apps > EasyShare > Storage > Clear Cache.
When to Clear Data:
Clearing app data resets the app as if you just installed it. It does not delete your stored personal files. Use this when problems keep happening: go to Settings > Apps > EasyShare > Storage > Clear Data. Then reopen the app and set it up again.
Fix 7: Update and Reinstall
Check for App Updates:
Always make sure EasyShare is up to date. Developers release updates to fix bugs and improve stability.
Uninstall, Restart Device, and Reinstall:
If the problem is stubborn, remove EasyShare completely, restart your device (this clears system memory and any stuck processes), then reinstall EasyShare from the official store (Google Play or Apple App Store). This is a full refresh of the app.
Final Words
The main causes for EasyShare failures are usually missing permissions or settings interfering with the local network the app uses. By fixing those foundation steps, most transfer problems will resolve. Following this guide should help you complete your file transfer without extra frustration.